CRM Manager for e-Mobility Infrastructure provider
Berlin,Germany

We believe the future of mobility is electric! Join an enthusiastic
international team with a common vision of the future of mobility and
be part of transforming the automotive industry.

Requirements

  • At least 3 years of professional experience in CRM in the marketing area Experience in working with agencies
  • Native German and fluent in English
  • Additional Requirement
  • Creative personality with communication enthusiasm
  • Self-driven attitude and team mindset
  • Very structured way of working, with the ability to multitask in a fast-paced environment
  • Experience with emarsys beneficial
  • Solid experience in campaign management
  • Willingness to work with interdisciplinary and divers teams


Soft Skills: It is a very fast-paced market and company ⇾ motivation, flexibility and agility are very important. They need someone who is independent and doesn’t need a lot of guidance.
An interest in the e-mobility market as well as sustainability is a plus.
Hybrid model: they want to achieve a hybrid model, including 50% in the office and 50% at home.
Very international company
If a candidate has done a lot of job hopping, the client would like to hear some reasons why.

Responsibilities

Ownership of our Campaign Management Tool / Customer engagement platform

  • Conception and development of direct communication with our end customers for our products (B2C, B2B) in all markets, in collaboration with different departments e.g. marketing and Key Account Management
  • Together with our agency, develop (automated) measures that are tailored to your target group and are designed to achieve our dedicated goals per product
  • Constant monitoring and optimization of all measures
  • Read our data and derive corresponding recommendations for action
  • Manage our customer base, take responsibility for customer base KPI (churn, activity)
  • Together with our Online Marketing Manager, ensure that CRM measures fit into the overall online strategy
  • Working together with different departments (e.g. Operations) in order to constantly develop the functionalities of the tool and ensure the overall integration into the tool landscape.
What does the company offer?
Hybrid model: they want to achieve a hybrid model, including 50% in the office and 50% at home. Very international company.